Human

Resources

Certification

Graduates receive DTA Short Course Certificate

Duration

2 days (16 hours)

Course Description

This two-day short learning course introduces the fundamental concepts and practices of Human Resources (HR). Participants will learn essential HR skills, including recruitment, employee relations, and performance management, with a specific focus on how these principles apply to the hospitality industry. The course provides a practical understanding of HR’s role in creating a positive workplace culture and ensuring organizational effectiveness.

Course Outcome

By the end of this course, participants will be able to:

Explain the role and importance of HR in the hospitality industry.
Apply effective recruitment and selection techniques to attract and retain suitable candidates.
Design onboarding and orientation processes that support new employee integration.
Promote healthy employee relations and implement strategies for motivation and retention.
Conduct fair and constructive performance appraisals using SMART goals and feedback methods.
Ensure compliance with basic labor laws and implement workplace policies that support employee well-being and organizational standards.

Topics Covered